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• We only ask people to look after our property not clean it, we do all the cleaning, it's your holiday after all. It's worth looking at our reviews to know more about us - Our reviews, Tripadvisor, Airbnb or Google (see home page for links).
  
• Deposits are set at 25% at time of booking holiday.
• Departure time on leaving day is 10.00, arrival time is 16.00 currently because of additional Covid cleaning. Minimum holiday length is 4 days. We try to finish cleaning early if possible nd will text customer time to come in.
• We will require a home address of one staying adult as it is a legal requirement on us in UK and and a normal email address to send you information etc. We prefer also to have a mobile number as the ferry companies request one so they can inform you of any last minute schedule changes and we can tell you if you can come in early.
  
• We do recommend taking the advice of UK governments tourism organisation, Visit Britain and take out Holiday Insurance to cover unforeseen eventualities.
• No charging of E-Bike, e-scooters and other small electric vehicles such as e-unicycles, e-skateboards and hoverboard batteries inside Carriers Stable.
  
• A cheque deposit or bank transfer is required initially to confirm booking. Final balance required six weeks prior to arrival.
• We don't currently have a electric charging point for cars and we are sorry to say that there is possible over heating problems to domestic electric sockets so cannot allow use of the electric sockets in the property to charge electric cars.
• All documentation is digitally provided (Emails, Text's, ferry tickets & web pages), sorry we do not post out paper documents these days if we can.
  
• We can get discounted car ferry tickets (we do not profit from these sales), which are charged in full at time of booking ferry (we only have a cash accounts with Redfunnel ferry company, a discount code is available for Wightlink).
  On receiving the deposit, we will send you a receipt and local map to assist finding Carriers Stable in Brighstone, if you want a discounted car ferry travel then as we have a cash account with the ferry company you could combine ferry travel and deposit in one. The 'contract rate' from the ferry companies provide to us is much cheaper and better terms than their Economy rate. I would note that early booking is advisable at peak times of the year as not all car ferry tickets are made available to us as Wightlink and Redfunnel keep back some for themselves to sell at full price.
  
• Shortly before arrival date we will send you a 4 digit number and instructions to open the key lock (by email) just in case we are not around when you arrive.
  
• Non Smoking Inside please.
• No use of naked flames, such as candles etc in property or close to outside or outside heaters allowed (insurance restriction).
• No barbecues or washing lines (a conditions when we got change of use permission to convert property to holiday cottage).
• No pets as some guests and us have allergies.
• No bikes in cottage, there is a very secure bike rack concreted in and there is a stainless steel chain and Union padlock and also a cover for two bikes.
  
• Sorry no parties.
  
• The property is not fully fenced off , so is not ideally suited to children and bedroom upstairs is open to the stairs.
• The stable flooring is almost all varnished pine, if you could please not wear walking boots in the stable, we would appreciate it, there is a drying tray - thank you
• We do not take any breakage deposit as yet but do expect any damages to be paid for before leaving property - thank you.
• We don't currently have a electric charging point for cars and we are sorry to say that there is possible over heating problems to domestic electric sockets so cannot allow use of the electric sockets in the property to charge electric cars.
  
• There must be at least one person in a group that is staying, over 18 years of age.
• Electric circuits tested and electrics updated to latest edition (18) April 2021 (new consumer box etc).
• Our Access Statement required to help mobility questions

Please ring or check on-line to check dates are free - Thank you.